Privacy Policy

1. Information Collection

We collect information that is necessary to provide you with a seamless shopping experience:

• Customer Provided Information: This includes your name, shipping address, billing address, phone number, and email address provided during the checkout process.

• Transaction Details: We maintain records of the products you purchase and your transaction history.

• Technical Data: When you browse our store, we automatically receive your computer’s internet protocol (IP) address and information about your browser and operating system to help us improve site functionality.

2. Use of Your Information

Your data is used strictly for professional and operational purposes:

• Order Fulfillment: To process payments, organize local delivery within the UAE, and provide order status updates.

• Customer Support: To assist with inquiries, returns, or technical issues.

• Security: To detect and prevent fraudulent transactions and ensure the safety of our storefront.

• Communication: To send you administrative information or, with your permission, updates regarding new collections and exclusive offers.

3. Disclosure to Third Parties

We do not sell your personal information. We only share data with essential service providers who assist in our UAE operations:

• Logistics Partners: Local courier services that require your address and phone number for delivery.

• Payment Processors: Secure gateways that handle transaction data; we do not store your full credit card information on our servers.

• Compliance: We may disclose information if required by UAE law or if you violate our Terms of Service.

4. Data Security

To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not inappropriately lost, misused, accessed, disclosed, altered, or destroyed. We use encryption and secure socket layer (SSL) technology to safeguard your data during transmission.

5. Your Rights in the UAE

As a resident of the UAE, you have specific rights regarding your personal data:

• Access and Correction: You have the right to request a copy of the data we hold and ask for any inaccuracies to be corrected.

• Erasure: You may request the deletion of your personal data when it is no longer necessary for the purposes it was collected.

• Withdrawal of Consent: You can opt out of marketing communications at any time by contacting us.

6. Cookies

Our storefront uses cookies to help keep track of items you put into your shopping cart and to provide a personalized browsing experience. You can choose to disable cookies through your browser settings, though this may affect some site features.

7. Changes to This Policy

We reserve the right to modify this privacy policy at any time to reflect changes in our practices or for legal and regulatory reasons. Changes will take effect immediately upon their posting on the website.